Home

What We Do For Your Property ?

TYPE OF SPACES WE MANAGE

OFFICE SPACE

We classify office space to different kind of option base on their shared qualifications to have the one best match clients' needs !

EVENT SPACE

With years of event management experience, We manage to operate event space business comprehensively !

CONDO ROOM

A Team who experienced 5 years of management work for vacation house in Japan, We understand and put it into best practice for condominium operation in local !

Grow Your PRoperty

BENEFITS TO BECOME OUR PARTNER

We are proud of what we have come up to at our center!

SpaciaNet provides the asset & property management operations that use Digital Technologies to empower the whole up and maximize the revenue of property owners and other benefits as below :

  • 1.Maximize Profit
  • 2.Excellent Customer Support
  • 3.Experienced And Professional Team
  • 4.Flexible & Affordable Fee

How We Are Different From Sales Agent

MEET US WITH FREE CONSULTATION

[salesforce_property_management_inquiry_form]

Blog l Updates l Insights

How will multi-language customer service benefit your properties?

Communication is essential for providing the finest and best customer experience. Any business that invests in a multi-language customer service department or calls center reaps several immediate and long-term benefits especially for property owners to increase the engagement with staying guests. Let's look at some of the most important side effects of multi-language customer service. The customer experience begins when the guest discovers your property and ends when the customer has successfully stayed in your property. Hiring multi-language customer service representatives ensures that guests get the full customer experience and receive assistance in the language they prefer. ALLOW FOR RESERVATION EXPANSION You may host a wide range of people with a diversity of nationalities. If you don't have a multi-language call center, you can be missing out on guests that prefer to speak in a different language. GUEST EXPECTED THAT These services are already provided by most of the properties, therefore providing multi-language customer service support to your guests is becoming more and more expected. Simply providing the choice will make your listings appear more professional, and your guests will feel more at ease contacting for any service they may require. More reservations and better future relationships result from this level of ease. Our online customer service support at SpaciaNet is open to clients who require support at any time of the year. We have 5 different language representatives in our in-house support center to cater to all of our clients' needs.

How Can Property Owners Overcome Challenges With Management System

Many hosts make the mistake of expecting that simply listing their properties on OTAs will result in a rush of bookings. What they don’t realize is that without a PMS ( property management system) or a channel manager, you wind up not just wasting money but also wasting a lot of manpower on a work that could simply be automated.

Cambodia Hotels : To OTAs or Not OTAs?

Online travel agencies are becoming more prevalent in the travel industry. They are one of the most important distribution channels for hotels to market and sell rooms through the night. Yet, there are still some questions that hotel owners in Cambodia are still concerned with. We are hearing a variety of perspectives from hosts about why they are not using OTAs: The process is very complicated and the system is hard to understand I do not have time to manage the listings on those platforms I have a language barrier to host foreign clients I received bad reviews because there is no supporting team in any emergency case However, OTAs can provide a simple and convenient way for hotels to increase bookings during the slow season especially if your hotel is targeting international travel. In this matter, Hotels in Cambodia should host their property on any well-known OTAs worldwide in order to increase their revenue and credibility. To solve the common problems that most of the hosts had encountered, we would introduce hosts to using property management companies or listing management services. The advantage is that they have deep integration with a variety of OTA's means that you can turn on your properties, and your pictures, rates, and calendars will be automatically updated on these sites. Furthermore, they specialize in providing customer support for foreigners as they are supporting mail response and call pick up 24 hours a day in a variety choice of languages. To make it easy for guest communication and maximize hosts' revenue with a highly robust and customizable management system. SpaciaNet is the service provider for this support with the case study of experiencing supporting hosts in Japan for more than 5 years and had brought this service to properties and hosts in Cambodia aiming to develop the PropTech conception in Cambodia.

Address

8F AMASS Tower,
Street 63, BKK Phnom Penh.

Email

contact@spacianet.com

Sign up for newsletter

{{errors_name}}
{{errors_email}}